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Frequently Asked Questions
Our hanging scrolls are hand-crafted and we use only high quality prints and canvas. This means a very high resolution print, even for our largest scrolls. Check out the video below and our customer reviews for more about the quality of our hanging scrolls.
It depends on where you live, but allow at least 14 days for delivery. Sometimes you order will arrive earlier, sometimes slightly later.
Your order will be shipped within 48 hours of your order. You will then receive your tracking number via email (check you spam folder if you can't find it). You can use our Track Your Order page to follow your order.
We are looking to partner with local print suppliers to reduce shipping times. But currently our scrolls are crafted and shipped from our trusted partner in China.
We can be contacted anytime at hello@1000waysforward.com if you have any queries about your order delivery. We promise to resolve any delivery issues that may come up.
Your order will be very carefully packaged to protect it on its journey. But if it does arrive damaged in anyway, let us know at hello@1000waysforward.com and we will send you a replacement right away.
Buying art online is hard, we get it. You never really know what its going to be like until you actually have it in your hands.
That's why we have our 90 day free and easy returns.
Hang your scrolls, try them out in your space. If you still don't like them, get in touch with us within 90 days of your order (hello@1000waysforward.com) and we'll arrange your free return and full refund.
Get in touch and we'll help you!
hello@1000waysforward.com